Mirth Support
Get your support straight out of Europe. Select a Support Package that fits your needs. Amaron supports you to get up and running fast, trouble shoot challenges, and get expedited service on any defects you discover. We back your team in meeting its interoperability objectives.
Our Pricing is simple – meaning no complex pricing or upcharges based on transaction volume, software instances, sites, or seats. Simply pick a package that delivers the responsiveness you need, from the economical Bronze Pack to the full-service Platinum.
New Pricing available !
In addition to belows support schemes we have worked out 2 new packages tot get you going with Mirth in a breeze :
- Instant support : A package of 10 hours remote assistance
- Starterskit : A package which includes :
- Installation and configuration of Mirth
- 1/2 day admin training
- 1 day channel & interface training
- 3 days of support
Call us for more information or mail to team@amaron.be
Standard support table
Silver Support |
Gold Support |
Platinum Support |
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| Incident Response | |||
|---|---|---|---|
| Mirth Instances | Unlimited | Unlimited | Unlimited |
| Support Incidents | 10 | 40 | Unlimited |
| Response Time | 1 Day | 4 Hours | 2 Hours |
| Support Features | |||
| Web/Email Support |  |
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| Developer Q&A | |
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| Phone Support | |
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| 24×7 Emergency Support | |
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| Remote Troubleshooting | |
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| Mirth Support Costs | |||
| Mirth Support Only | €1.750 | €7.000 | call |
| (add) Channel Support | €1.750 | €7.000 | call |